JIRA™ Issue Manager IntegrationConnect your web site feedback form and your JIRA Issue Manager.
The system automatically creates a JIRA ticket with data when feedback is received.
Gain the benefit of moving every feedback through your JIRA workflow process.
Custom Feedback VariablesCustom Feedback Variables allows you to seamlessly collect extra data in every feedback message.
Comprehensive Feedback AnalyticsThe service will analyze feedback data and generate appropriate diagrams like user's satisfaction and loyalty levels, geo-location, environment statistics etc.
Easy IntegrationIntegration of feedback solution takes just 1 line of HTML code.
It is as easy as insert a link into your webpage or blog.
Full CustomizationCustomize Feedback Widget & Form to match your website style.
Сolors, fonts, images, labels, position - everything is customizable from a simple to use management panel.
Widget TranslationFeedback Form automatically detects user's web browser language and presents everything in that language. Currently supported languages:
English (default), Spanish, German, French, Slovak, Hungarian, Russian, Ukrainian and Japanese (日本語).
Click here to request support of another language.
Feedback Content HighlightingUsers are able to highlight some fragments of your website and send together with a feedback message.
They are able to mark images, text blocks, flash objects, paragraphs and more...
Feedback CategorizationSpilt feedback records by issues, questions and features requests.
Your users will be able to select exactly what they are looking for.
Also you can customize these categories whatever you like.
In addition, the system supports up to 4 levels of nested sub-categories.
Complete Feedback LoopFeedback Widget is placed on your website and involves users into a feedback process.
Feedback Form allows to rate, highlight, comment and send feedback.
Feedback Reader reads feedback and provides possibility to reply on feedback, which closes the feedback loop.
Distributed Content FeedbackSend feedback on webpages launched from CD/DVD or local hard drive.
Feedback will be delivered directly into your Feedback Inbox.
Best for the content published and distributed via compact disks.
Email NotificationEnable or disable email notification when new feedback is received.
Do not let your potential clients wait. Respond immediately.
Feedback Data ExportExport your feedback data to Excel, PDF, ODS, CSV and XML formats for future reuse in other applications.
Export Feedback data with just one click.
Cross-Browser Dynamic Feedback FormWe support all popular web browsers like FireFox, Safari, IE, Opera and Chrome.
Feedback widget dynamically inserts into a webpage. So, even if your site will be rendered badly, clients will be able to report that back to you.
Stand-alone InstallationStand-alone installation lets you host UserThought's Feedback Form on your own servers. So, every time your visitor opens a webpage feedback form will be loaded from the same webserver.
UserThought Cloud will store feedback records and provide feedback analytics based on that data.
Feedback Form APIFeedback Form API provides an interface for core feedback form functions and events.
They include showing, hiding, setting default comment message and email, highlighted HTML element etc.
in just 1 minute for FREE.