Modern Look & Feel - Feedback Categorization
This feature is the part of Pro plan:
Fully Customizable Feedback FormUserThought Feedback Form consists of three main customizable parts:
- Feedback Type Chooser screen
- Feedback Form Input screen
- Feedback Delivery Status screen
There are three customized types available for you. Default types are "Report Issue", "Ask Question" and "Give Suggestion".
Clicking on any of them will bring user to the Feedback Form Fields screen.
* Feedback Type Chooser screen could be turned off in settings so users could go to the Feedback Form Input screen directly.
Users are able to provide their feedback message together with email address for replies.
Rating stars allows users to rate your website completely as well as some fragment selected by "Highlight" button.
"Highlight" button is a unique feature, which provides an easy way for your users to select some fragment of your website together with feedback message.
They can highlight images, video, text paragraphs and other key elements of your website.
Delivery Status shows the response text from the server after the feedback was processed.
Users will see "Sending...", "Sent!" or "Error occurred." messages depending on the delivery state.
This feature is available in paid plans only.
All feedback records are collected and available in the Feedback Reader application.
UserThought Feedback Form is easy to customize.Each customization option is available from the user-friendly management panel.
You are able to change feedback form font name, font size, font color,
background color, border color, shadow color and more!
There is also possibility to specify the color of highlighted element and individual tooltip text messages for each rating star.
We are also glad to implement the unique feedback form design specially for your needs based on our enterprise platform.
See all features at http://userthought.com/information